Internal satisfaction

Start improving your business. Look for opportunities to reduce costs! Take advantage of a 50% discount on our internal perception surveys.

Click here for examples of the questionnaires.

Normal price: $567 US. Now only $280 US. And there is more: if you would decide to execute an external customer satisfaction survey via Integron Research (www.integronresearch.com) you will get a full rebate on the costs of this internal perception survey.

What can it do for me?
A very powerful way to create insight in your common organizational opinion about the way you serve your customer. This questionnaire is developed by Integron, specialist in customer satisfaction surveys. Over the years we have been serving hundreds of companies in almost every industry, like LyondellBasell, Chevron, Renolit, DSM etc.

The internal perception cannot act as a replacement of true external customer satisfaction surveys, but it fulfills other objectives:

1. Very easy and low cost way to diagnose the performance of your organization toward customers
2. Enhance and develop internal thinking processes about improving the customers satisfaction
3. Create common understanding about the main bottlenecks in serving customers
4. Create discussion how to improve the organization
5. Create opportunities to reduce costs based on well performing aspects.
6. Very good start or additional input needed for external measurement of customer satisfaction
7. Determine if a specific company policy/ corporate or Div. restructuring / program change / brand Image change etc…is achieving the required objectives/goals

How does it work?
1. You will get a login code to a website www.integrondirect.net in which you can create your survey in 2 simple steps:
- choose questionnaire (it is already available for you)
- invite your fellow managers (quality managers, VP’s or other management or non-management)
2. You are able to track response and close the survey whenever you are satisfied.
3. When you have closed the survey, you are able to download a report in PDF-format. In the report the priorities according to your own organization are listed

How much time does it cost?
You are able to send out the invitation to your fellow managers within 5 minutes. The actual questionnaire will take about 12 minutes.

What do I get?
Take a look at the examples of the questionnaires. You will get a full report (about 9 pages) including a priority matrix. For an example impression please click here.

If you have any questions, please contact Integron Research:Stephen Forcella, phone: 704-995-1540 or 704-998-5629, or e-mail at info@integrondirect.com